Signative Policies

1- SHIPPING 

We ship all our packages through major logistics companies. Delivery charges include packaging charges and oanly part of the charges are borne by the customer, part of us is borne by us, Signative. Shipping is charged on invoice value as follows –

  • Rs. 0.00 – Rs. 1999 – Rs. 100
  • above 2000 RS – free

2. DELIVERIES 

All orders are handled by our logistics partners. Tracking details and Partner details for your orders are sent to you via mail upon dispatch of your order. Only after dispatch of your order, the order status page for your account will reflect any change. You can even visit the partner websites to manually check the status of your orders by putting in the tracking ID sent to you via mail. 

 

     Tracking links 

 

Our logistics partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will ensure a faster and better delivery. All the packages will be delivered within 3 to 10 working days. In case your package is being returned to us, let us know at help@signativeshop.com or at +91 9027969963 for us to resend it as soon as we receive it.

3. Return & Refund

Our return policy is very flexible and customer friendly, we try to accommodate our products as much as we can, we welcome replacements on the following terms.

  • A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation.
  • If you identify quality or a manufacturing defect on the received product.
  • If the product is received in a damaged condition.
  • You must have a video of the damaged product at the time of unboxing of the package and remember in the video editing will not be acceptable even pause and play too, if you don’t have a video your request will be rejected.
  • We confirm that your request is valid and your refund will be arranged.
  • Prepaid orders will be refunded back directly into your account.
  • COD orders will be refunded via NEFT transfer
  • All the refunds ( prepaid & COD) will be refunded within 7 – 10 working days.