Return & Refund

Our return policy is very flexible and customer friendly, we try to accommodate our products as much as we can, we welcome replacements on the following terms

  • A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation.
  • If you identify quality or a manufacturing defect on the received product.
  • If the product is received in a damaged condition.
  • You must have a video of the damaged product at the time of unboxing of the package and remember in the video editing will not be acceptable even pause and play too, if you don’t have a video your request will be rejected.
  • We confirm that your request is valid and your refund will be arranged.
  • Prepaid orders will be refunded back directly into your account.